FAQs

How old do you have to be to enjoy LuluRide?

Ages 18

How fast do the scooters go?

We keep our scooters programmed with a minimum and maximum speed. They can go between 5-15mph.

Where can I pick up/leave my LuluRide?

To keep within the city regulations, all scooters must be picked up and dropped off at an approved location notated on the APP map. LuluRide is not a rideshare, scooters must be rented and returned by the customer responsible on the rental agreement.

Are the scooters fully electric?

Our scooters are 100% electric and produce zero carbon emissions, giving you a green way to enjoy the city.

What happens if my scooter has an issue?

If a breakdown occurs, please use the app to notify or call the office for pick-up and delivery.

How do I create a LuluRide account?

You can create a LULURIDE account by downloading the “LULURIDE – Free to Roam” app in the iOs/Android app store.